DBBL has started contact center operation by using Short Code 16216

All banking communication can be done with a simple call at the Call Center without visiting the nearest DBBL Branch. Anything and everything that you can imagine being possible at a branch is now available over telephone by dialing 16216.

Solutions include reporting of lost cards & Cheques, issuance of new cards & cheques, stop payments, bank/card account status, replacement of cards, reissuance of forgotten PIN, request for ID and Password for Internet Banking and/ or sms banking and many more.